Residential

Platinum’s residential service delivery offers maintenance services, Platinum Projects and Platinum Energy to high end residential apartment complexes.

Key to our success is a deep understanding of people, and our communication with residents to achieve and exceed their high service expectations. We respect and value the local communities in which we work, as many of these spaces are their primary homes. We want to work seamlessly with tenants and landlord teams to carry out our maintenance activities with minimal disruption. Our teams are highly adept when it comes to resident engagement and consideration for their requirements, operating safely and professionally to respect and consult.

Many of our residential contracts include spa facilities and specialist maintenance requirements. Our in-house services operate a reactive call out rota that reacts quickly to any reported issues through Platinum Technical.

We fully understand the importance of minimising the environmental and social impact of operations for all our residential stakeholders. That’s why we are here to lead the way through our People, Planet and Partnership aspirations, providing responsible business practices and adding financial value, without compromising the resident’s experience.