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Our Vision and Values

By working with Platinum Facilities, your organisation can concentrate on its core business, while we focus on what we do best – maintaining your building environment to ensure occupier satisfaction and productivity. Platinum Facilities is a values-based organisation. Through the preservation of our culture, ethics, history, and organisational style, we have maintained a full commitment to our core values since we were founded in 2001. This long-term approach is reflected in our partnerships with both our customers and affiliate organisations. We offer a personal approach with the right people working for our customers.

Our Vision and Values

By working with Platinum Facilities, your organisation can concentrate on its core business, while we focus on what we do best – maintaining your building environment to ensure occupier satisfaction and productivity. Platinum Facilities is a values-based organisation. Through the preservation of our culture, ethics, history, and organisational style, we have maintained a full commitment to our core values since we were founded in 2001. This long-term approach is reflected in our partnerships with both our customers and affiliate organisations. We offer a personal approach with the right people working for our customers.

One Team, One Vision Culture

Our mission is to enhance the customer experience through creating value and delivering on our promises.

Whatever the strength of our individuals, we accomplish more together. Our One Team, One Vision approach, delivers exceptional results to our customers and we have committed to grow in capability.

Customer Commitment

We will work to develop relationships that have a positive impact in our customer’s working environment. By listening to their needs and then developing working solutions, we will support their business requirements.

Excellence

We are committed to excellence through the systematic and disciplined management of our operations. We follow and uphold the rules and standards we set for our company. We commit to quality outcomes, a thirst to learn, and continuous improvement. If something is not right, we correct it.

Innovation

We consistently challenge and incentivise our people, to ensure we optimise innovation and technology in our service delivery. We proactively share best practise with our customers.

A Will to Win

We exhibit a strong will to win in every aspect of our business.

Integrity

We uphold the highest standards of integrity in all of our actions.