Due to the continued growth of Platinum Facilities, we are excited to be recruiting for a Business Support Co-ordinator to join our team in Fareham, Hampshire.
Our Business Support and Helpdesk team is key to our business and our client relationships. In this role you will be supporting various managing agent and client direct contracts, and our contract and account managers, to ensure our clients experience an excellent partnering relationship with Platinum Facilities.
The Key Duties of this role are:
- Taking calls regarding facilities and maintenance issues.
- Providing excellent customer service at all times.
- Communicating effectively with clients, subcontractors, suppliers and engineers to ensure high levels of service and building occupier experience.
- Preparing reports and documentation.
- Updating electronic records, including company and client based systems.
- Raising purchase and service orders.
In addition to working with an industry leading business, you will receive a highly competitive salary, excellent annual leave allowance and access to fully funded training and development.
Please review the full job description here and if you believe you meet the requirements, please email your CV and covering letter to email@example.com.